West Berkshire Community Hospital

West Berkshire Community Hospital 2024-05-02 Person 5 5 0

[name removed] who I saw was extremely informative,knowledgeable,understanding and put my mind at ease and helped very much.

All fine

West Berkshire Community Hospital 2024-05-02 Person 5 5 0

The staff taking the blood samples are always kind and considerate, even when under great pressure. In the 7 years of attending on a regular basis I can honestly say they are 1st class.

I don't think there is anything significant that could be done better.

West Berkshire Community Hospital 2024-05-02 Person 5 5 0

Blood test check in employees very professional, kind and helpful

Free biscuits whilst waiting

West Berkshire Community Hospital 2024-05-01 Person 5 5 0

I had a very good experience - the physiotherapist explained my likely options, answered my questions in detail and gave me the x-ray request form with advice that WBH X-ray dept would still be operating at that time still and advised me to go there straight away, so I got the x-ray imaging done on the same day. Very efficient.

All good.

West Berkshire Community Hospital 2024-05-01 Person 3 5 0

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West Berkshire Community Hospital 2024-05-01 Person 5 5 0

Speed at which I was seen. It was outstanding. Warm friendly staff - [name removed] Receptionist so kind and warm. [name removed] - Clinician listened diagnosis, great care.

Excellent already

West Berkshire Community Hospital 2024-05-01 Person 4 5 0

Had the best treatment.

[name removed]

West Berkshire Community Hospital 2024-05-01 Person 5 5 0

Attended for a INR blood test (previously booked) and had to ask whether a form for other blood tests had been sent electronically from my doctor. They had; and all the blood tests were done during this visit. I went in on time and was dealt with quickly and efficiently.

Nothing today.

West Berkshire Community Hospital 2024-05-01 Person 5 5 0

no problems as such had not been told by my surgery that it was a fasting blood test so had no idea but only had small lunch so agreed to still have a blood test and hope would not require another due to not fasting.

apparently blood test desk had tried to contact me by phone I Had seen a number come up as private number so did not answer and no message was left.? ( thought probably a scam Phone call) if a message was left by the hospital I would have returned the call as had an appointment for a blood test.

West Berkshire Community Hospital 2024-05-01 Person 5 5 0

[name removed] was most understanding and knowlegeable, explaining every little thing she did to assess my condition and to formulate a personalised therapeutic exercise routine for me. I found her manner extremely polite and thoughtful, considerate and caring. I felt completely confident and at ease throughout our appointment. I cannot commend her enough. Excellent service, thank you. She also boosted my opinion of NHS services, which I personally think have generally deteriorated since the COVID-19 pandemic.

Absolutely nothing